Shipping policy

Shipping Policy

Thank you for visiting and shopping at Mooffan.com. Following are the terms and conditions that constitute our Shipping Policy.

AU Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

We offer free shipping to AU.
The shipping method is standard shipping 18-25 work days normally, by HK Post.
If you want expedited shipping, please contact us.

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Mooffan is responsible for any customs and taxes applied to your order.

International Shipping Policy

For other countries, we can send it to you but please contact us for shipping charge before ordering.